Terms of Service

Effective Date: [07/29/2025]

Welcome to The Pepper Patch LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website (the “Site”) or purchasing any products from us, you agree to the following Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site or purchase our products.

1. Use of the Site

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Site or place an order. By using the Site, you affirm that you meet these requirements and agree to comply with all applicable laws and regulations.

2. Product Information

All of our products are handmade, small-batch hot sauces crafted from homegrown, organic ingredients. We make every effort to display our products accurately, but we cannot guarantee that your device will reflect colors or packaging precisely.

We reserve the right to limit quantities, change product availability, or discontinue products at any time without notice.

3. Allergy & Spice Disclaimer

Our sauces are hot, spicy, and may contain common allergens (e.g., garlic, peppers, citrus). Some sauces contain extremely hot peppers like ghost pepper — these are not for the faint of heart.

By purchasing, you acknowledge and agree that you are responsible for knowing your personal limits and possible allergic reactions. The Pepper Patch LLC is not liable for misuse, overconsumption, or any resulting health issues.

4. Orders, Shipping & Returns

  • Orders are processed in the order received. Please allow 3–5 business days for processing and shipping.

  • We ship within the United States only at this time.

  • Because our products are perishable and made to order, all sales are final. No returns or exchanges will be accepted unless a product arrives damaged or defective.

  • If you receive a damaged item, contact us within 48 hours of delivery with photos and a description.

5. Pricing & Taxes

All prices are listed in USD. We reserve the right to change pricing at any time. Sales tax may apply depending on your shipping location and current tax laws. Customers are responsible for any applicable state or local taxes.

6. Intellectual Property

All content on this Site — including logos, images, graphics, product names, and descriptions — is the property of The Pepper Patch LLC and protected by copyright and trademark laws. You may not copy, distribute, or use our content without express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, The Pepper Patch LLC shall not be liable for any damages arising out of or related to your use of this Site or our products. This includes but is not limited to: indirect, incidental, punitive, or consequential damages, loss of data, or loss of profit.

8. Indemnification

You agree to indemnify and hold harmless The Pepper Patch LLC and its owners, agents, and affiliates from and against any claims, liabilities, damages, or expenses arising out of your use of the Site or our products, or your violation of these Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal dispute shall be resolved exclusively in the courts of Duval County, Florida.

10. Modifications

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes your acceptance of any revisions.

11. Contact Us

If you have any questions about these Terms, please reach out at:
📧 [pepperpatchshop@gmail.com]
📍 Jacksonville, FL
🌶️ @thepepperpatch_ (on Instagram)